Troubleshooting

Discord Video Not Sending? Here's How to Fix It

Getting "Upload Failed" errors? Your video file is probably too large or in the wrong format. Here are 7 proven fixes.

Why Videos Fail to Upload on Discord

File Too Large

Free users can only upload 10MB. This is the #1 cause.

Wrong Format

Some codecs aren't supported by Discord's player.

Network Issues

Slow or unstable internet can cause upload timeouts.

Server Restrictions

Some servers disable file uploads or limit file types.

1

Check Your File Size

The most common reason videos fail to send is that they exceed Discord's file size limits:

  • Discord Free: 10 MB maximum
  • Nitro Basic: 50 MB maximum
  • Nitro: 500 MB maximum

Solution: Use VidCompressor to compress your video to fit within the limit.

2

Convert to MP4 (H.264)

Discord supports most formats, but some codecs cause playback issues. If your video uploads but shows a black screen or won't play:

  • HEVC (H.265) videos may not play on all devices
  • AV1 codec isn't widely supported yet
  • Some MKV files have compatibility issues

Solution: Convert to MP4 with H.264 codec for universal compatibility.

3

Try a Different Browser or App

Sometimes the issue is with your Discord client, not the video:

  • If using the desktop app, try the web version at discord.com/app
  • If using the web version, try a different browser
  • Clear Discord cache: Settings → Advanced → Reset Voice Settings
  • Update your Discord app to the latest version
4

Check Your Internet Connection

Large file uploads require a stable connection. Try these steps:

  • Switch from WiFi to a wired connection
  • Disable VPN or proxy if you're using one
  • Test your upload speed at fast.com
  • Try uploading during off-peak hours
5

Check Server Permissions

Some Discord servers restrict file uploads:

  • Server admins can disable attachments for certain roles
  • Some channels may have file upload restrictions
  • Try sending the video in a DM to test if it's a server issue
6

Reduce Video Resolution

4K videos are massive. Reducing resolution can dramatically cut file size:

  • 1080p → 720p: ~50% size reduction
  • 720p → 480p: ~40% size reduction
  • Discord's video player doesn't display above 1080p anyway
7

Rename the File

Some special characters in filenames can cause upload issues. Rename your video to something simple like video.mp4 — avoid spaces, emojis, or special characters.

Quick Summary

In most cases, the fix is simple: compress your video to under 10MB. VidCompressor does this in seconds, right in your browser, without uploading your video anywhere.

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